Terms and Conditions

1. Definitions

1.1. “We,” “Us,” and “Our” refer to Tripleseven Creative Limited.
1.2. “You” and “Client” refer to the individual or entity engaging Tripleseven Creative Limited for services.
1.3. “Services” refers to the graphic design and/or website design services provided by Tripleseven Creative Limited.

2. Agreement

2.1. These Terms and Conditions govern the provision of Services by Tripleseven Creative Limited to You. By engaging Our Services, You agree to be bound by these Terms.

3. Scope of Services

3.1. We will provide the Services as agreed upon in the project proposal, quote, or service agreement.
3.2. Any additional services requested by You will be subject to additional fees.

4. Client Responsibilities

4.1. You are responsible for providing accurate and complete information required for the completion of the Services, including but not limited to text, images, and specifications.
4.2. You are responsible for proofreading and approving all final materials. We are not liable for any errors in content, text, or information once approved by You, including errors in printed documents.
4.3. You must ensure that You have the rights and permissions to use any content provided to Us, including text, images, and trademarks. You indemnify Us against any claims arising from the use of such materials.

5. Design Revisions

5.1. We will provide a specified number of revisions as outlined in the project agreement. Any revisions beyond this will be subject to additional charges.

6. Project Timelines

6.1. We will endeavor to meet all agreed-upon deadlines. However, delays caused by Your failure to provide necessary information or materials may result in project delays for which We are not responsible.
6.2. Any changes to project deadlines must be agreed upon in writing.

7. Payments

7.1. All payments are due as outlined in the project agreement. Invoices must be paid within the specified time frame.
7.2. We reserve the right to suspend Services if payments are not made on time.
7.3. We reserve the right to retain ownership and copyright of assets if payments are not made on time.

8. Website Hosting

  • Hosting Services
    We provide website hosting services through a third-party hosting provider. Our monthly hosting fee includes:

    • Secure website hosting
    • SSL certificate provision and renewal
    • Daily website backups
  • Exclusions
    The monthly fee does not cover ongoing website changes, updates, or content management. These services can be provided upon request and will be subject to additional charges.
  • Third-Party Hosting Provider
    While we carefully select and manage our third-party hosting providers, we cannot be held responsible for any unforeseen downtime or service interruptions caused by the hosting provider.
  • Payment and Termination
    The hosting fee is charged on a monthly basis. Failure to pay may result in suspension or termination of hosting services.
  • Liability
    We strive to ensure uninterrupted hosting services; however, we cannot guarantee 100% uptime or be held liable for any loss of data or functionality arising from hosting issues.

9. Intellectual Property

9.1. Upon full payment, You will own the rights to the final design(s). However, We reserve the right to showcase the work in Our portfolio and promotional materials unless otherwise agreed in writing.
9.2. All preliminary work, concepts, or unused designs remain the property of Tripleseven Creative Limited.

10. Cancellation and Termination

10.1. Either party may terminate the project by providing written notice. In the event of termination by You, We reserve the right to charge for any work completed up to the point of termination.
10.2. If termination is initiated by Us due to non-payment or breach of agreement by You, We reserve the right to retain any deposits paid and claim any outstanding balances.

11. Liability

11.1. We will not be held liable for any direct, indirect, or consequential loss, damage, or costs arising from the use of Our Services, including but not limited to losses resulting from text errors, website downtime, or security breaches.
11.2. We are not liable for any third-party products or services used in the course of the project, including web hosting services or printing services.

12. Confidentiality

12.1. Both parties agree to keep any confidential information received from the other party secure and not disclose it to any third party, except as required by law.

13. Governing Law

13.1. These Terms and Conditions are governed by and construed in accordance with the laws of [Insert your jurisdiction].

14. Force Majeure

14.1. We will not be liable for any delay or failure to perform any obligation under these Terms and Conditions if the delay or failure is due to events beyond Our reasonable control, including acts of God, war, strikes, or labor disputes.

15. Entire Agreement

15.1. These Terms and Conditions, along with any written agreements between the parties, constitute the entire agreement between You and Tripleseven Creative Limited.

Contact Information

For any questions regarding these Terms and Conditions, please contact us at:

Tripleseven Creative Limited

98 King Street
Knutsford
Cheshire
WA16 6HQ

T: 01565 745 222
E: ideas@tripleseven.uk.com